Q: How do I reserve complimentary advance timed tickets for the Frida Kahlo exhibition?
A: Members are admitted free to Frida Kahlo but will need a timed ticket, available online, by phone at 1.866.99.FRIDA (1.866.993.7432), or in person at the membership desk. Please visit the Kahlo Member Tickets page for more information on how to reserve complimentary advance timed tickets for the exhibition. Close
Q: Do I need to reserve timed tickets for the Frida Kahlo member previews?
A: No. The evening member preview receptions (Wednesday, June 11 and Friday, June 13) are not ticketed. Complimentary timed tickets for Member Preview Days (Thursday, June 12 and Friday, June 13) and members-only morning viewing hours (every Saturday and Sunday from 9:00 a.m. to 10:00 a.m. throughout the run of the exhibition) will be issued at the membership desk on a first-come, first-served basis.
Close
Q: Can I reserve Frida Kahlo timed tickets for more than one date?
A: Yes. You may reserve timed tickets for as many dates as you plan to visit during the run of the exhibition. Please check your daily member ticket allotment based on your membership level (see first FAQ above on how to reserve Kahlo tickets); you may also purchase additional tickets.
Please note that you will NOT be able to reserve advance timed tickets for Free Tuesdays (the first Tuesday of each month: July 01, August 05, and September 02) or for Community Day on July 13. A limited number of complimentary timed tickets will be available at the membership desk on these days on a first-come, first-served basis.
If you will be unable to attend on a day that you have reserved, please contact the Membership Department at 415.357.4135 to let us know so we can make the tickets available to other members; we will be happy to exchange your tickets for another date or time slot. Close
Q: Why are the Frida Kahlo member ticket categories not showing up on MuseumTix?
A: Please remember to create a MuseumTix account if you do not already have one, and to link your SFMOMA membership to your MuseumTix account. Please visit the Kahlo Member Tickets page for instructions. Close
Q: When can I visit the Frida Kahlo exhibition?
A: Timed tickets for the Frida Kahlo exhibition are available to reserve at half-hour time slots from 10:00 a.m. to 4:30 p.m. on Mondays, Tuesdays, and Fridays; 10:00 a.m. to 8:30 p.m. on Thursdays; and 10:00 a.m. to 6:30 p.m. on Saturdays and Sundays. The last admission is sold approximately one hour prior to the Museum's closing. The Museum is closed on Wednesdays.
In addition, members-only morning viewing hours are every Saturday and Sunday from 9:00 a.m. to 10:00 a.m. throughout the run of the exhibition (June 14 through September 28, 2008).
Please note that only entry to Frida Kahlo is timed. You are welcome to visit any other exhibition in the Museum at any time on the day of your visit. Close
Q: Can I visit the Frida Kahlo exhibition before I receive my membership card?
A: If you joined online or at the membership desk and have not yet received your membership card, bring your receipt and a photo ID to the membership desk to reserve timed tickets. Close
Q: What's the fastest way for me to enter the galleries to see Frida Kahlo when I visit the Museum?
A: Remember to present your SFMOMA membership card each time you visit for faster service at the membership desk. Your card helps us access your account and print out your free member tickets more quickly, speeding you and your guests into the galleries. Close
Q: What are the basic benefits of membership?
A: Basic benefits include free admission for yourself and a guest (except at the Student and Artist/Teacher levels); invitations to exhibition previews and receptions; subscriptions to the bimonthly exhibition and program guide and members' e.news; reduced admission to films, lectures, classes, and magazine subscriptions; a 10 percent discount on the purchase of gift memberships; and a 10 percent discount on MuseumStore purchases. Additional benefits are available at higher membership levels. Close
Q: What do I do if I have lost my membership card?
A: Please visit the membership desk in the Haas Atrium or contact the Membership Department to request a replacement card. You also can take advantage of all your membership benefits by presenting a photo ID when you visit the Museum. Close
Q: Can family members or friends use my membership card?
A: Membership cards are not transferable. Only the cardholder is entitled to use the card. If the membership level includes guest privileges, the cardholder must be present in order for guests to receive free admission on the membership. Close
Q: Can I bring a guest?
A: Members at all levels (except Student and Artist/Teacher) may bring one guest to the Museum free of charge on each visit during regular hours. Membership at the Dual/Family level and higher extends complimentary admission to up to four people. To receive complimentary admission, each guest must be accompanied by a member with a current, active membership. Close
Q: How do I use my guest passes?
A: Members at the Dual/Family level and higher receive four guest passes each year. Each guest pass can be given to a friend or family member and may be used for a one-time free admission during regular Museum hours whether or not the member is present. Guest passes do not have an expiration date. Guest passes can be used for complimentary admission to specially ticketed exhibitions, however, they may not be used for admission to members-only previews or for discounts during members-only MuseumStore sales. Close
Q: How many guests can I bring to member previews and receptions?
A: Member previews and receptions are special opportunities for current members to view exhibitions before they open to the public. Please check your invitation for guest privilege details. Close
Q: What is a reciprocal membership?
A: Members at the Supporting level and higher enjoy reciprocal benefits at more than 25 museums nationwide — including free admission, admission to member previews, and discounts on purchases made at participating museums' stores. Please note that reciprocal privileges may be restricted for specially ticketed exhibitions.
Review the list of participating museums. Close
Q: How can I join or renew my membership?
A: There are four ways to join or renew your membership:
- Online
- By phone at 415.357.4135, 9:00 a.m. to 5:00 p.m. Monday through Friday
- In person at the Membership desk
- Download the membership application form (PDF) and mail it to:
Membership Department
San Francisco Museum of Modern Art
151 Third Street
San Francisco, CA 94103
Please allow up to six weeks for membership card printing and delivery. Members can access the Museum with temporary proof of payment or another form of ID until membership cards arrive.
Close
Q: How can I keep up with member events and other SFMOMA exhibitions and programs?
A: The Museum's exhibition and program guide has everything you need to know about what's going on at the Museum — and it arrives in your mailbox every other month. For more up-to-the-moment news and event information, SFMOMA members can subscribe to members' e.news, a free e-mail newsletter. You can also access a current calendar of events and review member-specific events on the SFMOMA Web site. Close
MEMBER INQUIRIES
To update your personal information, report a lost membership card, or check the status of your membership, please contact the Membership Department. We also welcome your questions and comments regarding your membership.
- E-mail
- Call 415.357.4135
- Visit the membership desk in the Museum’s Haas Atrium
Back to top |
